Randstad Accounts Receivable in Alpharetta, Georgia
salary:$14 per hour
date posted:Monday, February 11, 2019
job type:Temp to Perm
The world's leading beverage company is immediately seeking associates for their Credit and Deductions team.- This team member will be responsible for receiving requests from Finance, distributors, and/or customers to research and resolve credit related matters or disputes regarding invoices or billing discrepancies. While acting as the single point of contact, they will perform detailed research to determine the validity of the customer's claim, and they will work with the various stakeholders to research and process any credit or debit transactions to the customer's account.- This may involve running ad hoc reports for open sales requests and organizing documentation as needed.- The team member will be expected to utilize best practices at all times to ensure timely resolution of the claims. Applicable candidates who are able to work in Atlanta AND Alpharetta will be considered.
This position pays $14/hr and offers an opportunity to go permanent with a Fortune 500 Company.
If you are detail oriented and have excellent follow through with a strong background in customer service, this position could be for you!
Receive requests from internal and external customers to research and resolve credit related matters
Communicate with relevant parties including transportation carriers, warehouse personnel, and Acosta Brokers to confirm/deny and close out credit claims
Utilize SAP daily to create credit/debit memo's
Delivers validity of claim and communicates resolution
Thoroughly document activities performed in CRM tool
Meet daily and weekly timelines to closeout discrepancies and invoicing issues
Working hours: 8:00 AM - 6:00 PM
Ideal candidates will have:
Excellent sense of urgency
Strong customer service background
Excellent problem solving, analytical, and reporting skills
Proficiency with SAP, Excel, SharePoint
Prompt & organized follow through
Track record of being a self starter
Candidates with recent & relevant experience in logistics, billing, AR/AP, or invoicing will be considered
Candidates with the ability to work in BOTH Atlanta AND Alpharetta will be considered
Apply immediately to complete an immediate interview.
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