Randstad Customer Service Representative in Bakersfield, California

Customer Service Representative

job details:

  • location:Bakersfield, CA

  • salary:$14 per hour

  • date posted:Saturday, January 12, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_721400

  • questions:erica.hernandez@randstadusa.com661-832-1900

job description

Customer Service Representative

Are you interested in working for a company with lots of opportunity for promotion and growth within.

We are looking for a very motivated problem solver to join our team!

Placement Pros is seeking a Customer Service Representative for a local Insurance Agency.

This is a potential long term opportunity.

Pay 14.00

Shift 9am -2pm

Job Type: Part time during Training Full Time once Licensed

Responsibilities:

Position will help maximize positive customer experience by responding to their inquiries in a timely manner, proactively reaching out to maintain relations, and helping promote the agencies outreach to the community.

Candidate will be responsible for:

  • Manage, prioritize and complete inbound client requests (address changes, certificates of insurance, payment questions)

  • Maintain customer records and files

  • Process payments and explain billing

  • Document follow-up and organizing office files & paperwork

  • Customer retention calls

  • Set appointments and manage office schedules

Working hours: 9:00 AM - 2:00 PM

Skills:

Bilingual- Fluent in English and Spanish.

Proficient with Microsoft Office/ Word/ Excel

Typing speed 45Ability to multi-task

Must be organized

Ability to work efficiently with team or alone

Strong verbal (on the phone and in person) and written communication skills (email and letters).

Education:

High School

Experience:

Experienced

Qualifications:

1 year experience in Customer Service

1 year experience in Insurance

Must have Insurance License or willing to take necessary measures to obtain license

Interested candidates contact Erica at 661-832-1900 or email resume to erica.hernandez@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.