Randstad Middleware Engineer in Bloomfield, Connecticut
salary:$82 per hour
date posted:Wednesday, February 13, 2019
industry:Professional, Scientific, and Technical Services
Responsible for the day-to-day support and maintenance of critical Middleware Infrastructure; including but not limited to tasks related to identifying and troubleshooting production issues, issue resolution, and escalation. Responsibilities include root cause analysis, management communication, and client relationship management in partnership with Production Support team members. In depth functional knowledge of the products supported and interdependencies. This position is required to work with internal and external vendor teams to resolve production issues. Required to participate in after-hours support duties on a rotating, on call support schedule. Utilize monitoring tools and assist in the creation of pro-active monitoring practices to ensure system availability, functionality, and performance.
location: Bloomfield, Connecticut
job type: Contract
work hours: 8am to 5pm
nstallation and configuration of application servers and layered products
Root Cause Analysis of Production Incidents
Product planning related to upgrades and fix packs
Development of scripts to automate routine functions
Support of weekend releases and evening/overnight activities
Support of Non-Prod environments
Open and manage service tickets with vendors to resolve product related issues
Documentation of Production Support issues/tasks
Participate in 24x7 on-call support rotation, including weekends and holidays
Support engineering staff on design, installation, configuration, and operation of Middleware Products
Proactive monitoring and management of supported products and technologies assuring performance, availability, security, and capacity
Assist and maintain planning for Disaster Recovery Efforts
Provide single point of contact, liaison, and escalation for the SOA Application Infrastructure Production Support Team
Work with reporting and process governance peers to support regular review of service and process delivery against objectives
Facilitate monthly review of delivery of services with Management, Engineering, and Production Support Team
Engage in Capacity planning discussions, forecasts, solutions
Partner with application development and production support leaders
Communicate with Production Support partners
Provide knowledge transfer to team members
Bachelor's Degree or higher strongly preferred or equivalent work experience.
5+ Years of experience implementing and/or supporting middleware infrastructure products and/or application environments on Linux, Windows, and/or Unix platforms
Experience with product and/or labor vendor relationships
Strong written and verbal communication skills
Strong interpersonal and relationship skills
Strong analytical, development, and problem solving skills
Demonstrated Teamwork behaviors
Experience managing an infrastructure support or products team.
Experience administering and configuring one or more middleware products
Experience managing messaging, integration and/or SOA technologies such as JBoss Fuse, JBoss EAP, Websphere MQ, Websphere Message Broker, IBM Integration Bus
Experience managing large and complex end to end transaction processing shared services
- Bachelor's Degree or higher strongly preferred or equivalent work experience.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.