Randstad Loan Processor in Buffalo, New York
salary:$25 - $30 per hour
date posted:Thursday, February 7, 2019
job type:Temp to Perm
This position is responsible for responding to external and internal loan servicing requests loan regulatory requirements and Consumer/Privacy laws. Use fair and reasonable judgment when interpreting and disclosing client relationships. Works within and complies with established operational and compliance quality standards and service levels at a highly productive level.
ESSENTIAL JOB FUNCTIONS
? Perform accurate and timely loan transactions including account research and loan maintenance, posting payments and payoffs, DDA deposits using APA system.
? Process accurate and timely recovery payments housed on the CAS and AFS recovery systems
? Process new loan fundings with strict adherence to proper procedures and segregation of duties.
? Balance general ledger entries to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner.
? Perform careful and timely review of various reports to alleviate potential customer impact issues and to ensure system integrity. Take appropriate action to address issues.
? Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely.
? Actively seek opportunities to improve process efficiency, quality and the client experience. Communicate ideas appropriately to effect real change.
? Provides world class customer service to internal and external customers through total adherence to the Key Values and Key Difference concepts
? Identify major and minor issues/problems and communicate to appropriate management
? Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.
? Actively pursue development of self to better support team and future advancement.
? Meet goals as stated
? Other duties as assigned
? Ability to work over time based on job needs
Working hours: 8:00 AM - 5:00 PM
Bachelor's degree or equivalent experience.
1+ years related job experience with knowledge of bank loan and deposit products.
Strong accounting background. - Ability to establish and maintain effective working relationships among team members and product and support partners.
Comfortable navigating multiple computer systems and applications, utilizing resources to solve routine challenges
Assist other team members with daily workload to ensure timely completion and achievement of work team assignments.
Experience working in an production based environment - Works well with others in a fully developed team environment
Open minded and adaptable to new ideas in a changing environment
Exceptional attention to detail
Ability to work under pressure and meet deadlines - Proficient in Microsoft applications
Proficient in 10-Key, able to perform with a high degree of speed and accuracy
Proven ability to handle monetary/ processing functions independently
Proven ability to handle high transaction volumes accurately and meet production goals
? Proficiency in the following systems: Hogan, ALS, Lotus Notes, DocumentDirect, Microsoft Office
? Working knowledge of loan accounting and loan systems.
? 3+ years related job experience with knowledge of bank loan and deposit products.
Apply today to learn more about the above employment opportunity with our client, and how we can put YOU in front of the hiring manager!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.