Randstad Medical Support Call Center Representative in Burbank, California

Medical Support Call Center Representative

job details:

  • location:Burbank, CA

  • salary:$17 - $19 per hour

  • date posted:Wednesday, November 28, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_708808

job description

Medical Support Call Center Representative

Do you enjoy helping people over the phone? How would you feel to work for one of the largest growing organization within the area? Are you excited to use the latest technology available within a call center? One of the largest healthcare and insurance providers is seeking driven individuals to join the organization.

If you have a positive, professional demeanor, and understand the importance of making and keeping loyal customers happy, this is perfect for you!

Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 listed below

Duration:

Pay Range:$17-.00 $19.00

Shift/hours: M-F, 9:00am-5:30pm

Location: Burbank, CA

Responsibilities:

Places outbound calls (regarding account status, complaints, etc.) and handles incoming calls (inquiries, complaints, etc.) and directs calls for further problem resolution, if necessary. Also, making outbound calls to Medi-Cal members, tracking progress made on a daily basis, documenting questions that cannot be answered so department staff can return the call and relaying issues to management.

Working hours: 9:00 AM - 5:30 PM

Skills:

Word & Excel spreadsheet proficient required

Great verbal communication, written, and verbal skills

Customer Service skills

Education:

High School

Experience:

Experienced

Qualifications:

High School Diploma or Equivalent required

2+ years in Call Center environment required

Experience in a healthcare related Call Center is preferred; Medi-cal experience

English/Spanish preferred

Feel free to apply by emailing me at widlyn.daniels@randstadusa.com a MS Word version of your resume then contacting me on my direct line by 954.308.1021 or texting me at 707-733-3120 listed below

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.