Randstad Customer Service - Financial Services Support Representative in Columbus, Ohio

Customer Service - Financial Services Support Representative

job details:

  • location:Columbus, OH

  • salary:$13 - $13.90 per hour

  • date posted:Wednesday, January 9, 2019

  • experience:Experienced

  • job type:Temporary

  • industry:Insurance Agents, Brokers and Service

  • reference:S_720114

  • questions:Dan.Alipio@randstadusa.com614/515-5356

job description

Customer Service - Financial Services Support Representative

Randstad Corporate Services in partnership with in partnership with a Fortune 100 company headquartered in Columbus is actively seeking a Financial Services Support Representative to join an operations team at their location in Grandview Heights, Ohio.

Randstad Corporate Services is known for our desire and ability to match people with companies and positions that will develop their potential. Our relationship with our client is no exception. This is an excellent opportunity to build a fulfilling career with a leading employer in the insurance and banking and financial services industry, who has recently been named one of Fortune's 100 Best Companies to Work For...

Why Work With Us?

The Pay Is: $13.00 to $13.90 per hour

The Work Schedule is: Monday to Friday with scheduled shifts between 9:00 am to 6:30 pm

Our client is a leader in Annuity, Life Insurance, Retirement Plans and Mutual Funds. -They want to help their customers live and prepare for retirement. -They offer candidates the opportunity to grow their network with other financial services and insurance professionals. They are also a company named one of the Top 100 Places to Work, four years in a row!


The Financial Services Support Representative is an integral member of the operations team. This role is responsible for performing a variety of transactions while applying specialized plan processes and achieving very specific productivity and quality standards. The Financial Services Support Representativemust work cohesively as a team to meet established service level for customers. This is a great opportunity for an individual who enjoys working in a structured, process driven environment and looks to embrace change and adapt/flex as needed.

The Financial Services Support Representative is responsible for calling out to relinquishing investment firms to obtain status on the transfer of general investment accounts. This assignment has the opportunity for you to be hired permanently based on work performance and business needs.

Working hours: 9:00 AM - 6:30 PM


Transaction processing experience in a fast paced financial environment strongly preferred

Proven experience exhibiting exceptional organizational, follow-through, and multi-tasking skills is required

Experience working in an environment where use of PC was required at least 50% of time worked. Experience maneuvering between screens/systems is also required

Advanced alpha/numeric data entry skills required with proven track record of accuracy and meeting high productivity standards

Interpersonal skills and ability to partner with others required in order to work in cohesive team and contribute to an inclusive and positive work environment

Proven problem solving and customer focus

Written/Oral Communication skills required

Ability to work additional hours as required to meet work volume goals

Must embrace responsibility for identification and implementation of process efficiency






One to two years' work experience. Work experience with undergraduate studies preferred.

An engaging, passionate and driven personality.

An ability to effectively operate a personal computer with related business software.

Oral and written communication skills for contact with customers.

Make sure your resume is up to date and apply! Thank you and we look forward to connecting with you!Please send your Word formatted resume to me, Dan Alipio, at Dan.Alipio@RandstadUSA.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.