Randstad USA Disability

Job Information

Randstad Branch Manager - High Volume-Credit Union in Conyers, Georgia

Branch Manager - High Volume-Credit Union

job details:

  • location:Conyers, GA

  • salary:$70,000 - $75,000 per year

  • date posted:Tuesday, February 12, 2019

  • experience:5 Years

  • job type:Permanent

  • industry:Finance and Insurance

  • reference:451956

  • questions:770-395-0014.

job description

Branch Manager - High Volume-Credit Union

job summary:

High volume credit union in Conyers is in need of a dynamic high energy manager to lead a team of 14.

location: Conyers, Georgia

job type: Permanent

salary: $70,000 - 75,000 per year

work hours: 9 to 5

education: Bachelor's degree

experience: 5 Years


  • Manage 14+ individuals.

  • High volume branch cycle experience

  • Understanding of high volume branch management.

  • Performs as a Loan Officer by cross-selling products and services, such as GAP, Extended Warranty and Debt Protection, to promote and assist members while suggesting financial service solutions.

  • Directs and administers branch sales, services, goals, budgets, operations and financial performance.

  • Ensures that services are delivered professionally and efficiently and that member requests and problems are resolved promptly. Listens and resolves member concerns and effectively uses information to coach team members to enhance the service provided.

  • Fosters and develops profitable business relationships within the community to increase the overall branch performance and productivity by attending membership drives and spending time out of the branch visiting current member groups.

  • Supervises work schedules and workflow of daily routine operations. Keeps accurate payroll and attendance records.

  • Evaluates team member performance and monitors training to ensure that team members provide effective member services and financial counseling.

  • Completes orientation of new employees in overall branch procedures and tracks individual progress to ensure that team members are trained in all phases of their respective positions.

  • Conducts regular meetings with team members to inform and train in areas needing improvement and changes in procedure.

  • Ensures branch security institutes prudent safety measures. Coordinates the procedures necessary to open and close the building in accordance with set hours and tests security equipment monthly.

  • Ensures proper maintenance and general housekeeping of the building, grounds, work areas and equipment. Coordinates maintenance request with applicable departments as needed.

  • Maintains proper cash controls by ensuring that all branch transactions are balanced at the close of each day. Oversees and evaluates individual accountability for handling of cash.

  • Assists area leadership with long and short term branch loan plans and develops branch lending strategy to complement organizational goals.

  • Sets individual sales and loan goals with team members and assists them through continuous coaching to achieve their full potential. Discusses areas needing improvement and follows up with written evaluations and corrective action as needed.

  • Projects and maintains the Credit Union's professional reputation.

  • Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company's vision statement, core values and business principles.


  • Branch Manager experience

  • High school graduate or equivalent required. Bachelor's degree in Business or Finance related study preferred.

  • 5+ years' experience in financial and loan management preferably with a Credit Union or banking institution.

  • 2+ years' of supervisory experience.

  • Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email.

  • Ability to multi-task in a fast-paced member service center environment.

  • Strong interpersonal skills with professional member service attitude.

  • Demonstrated leadership and ability to communicate with all levels of the organization.

  • Lead and sustain branch transactions, loan volume, expenses and profitability to align with company goals.

  • Develop and maintain good business relationships with members and SEGs.

We offer competitive compensation and a multiple-option benefit package including health, vision, dental, basic and optional life, short and long-term

disability, paid time off, annual time off, service days, Traditional and Roth 401(k) plans and company matching, flexible spending account, AFLAC and

tuition assistance.

skills: Excel

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.