Randstad Call Center Representative Inbound in Cypress, California

Call Center Representative Inbound

job details:

  • location:Cypress, CA

  • salary:$17 per hour

  • date posted:Wednesday, November 28, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_708758

  • questions:katrina.ramsay@randstadusa.com949-727-3205

job description

Call Center Representative Inbound

An industry leader in Cypress, California is looking for an Entry Level Customer Service Role.

These are Temp to Hire positions (no temp time)

Job Duties:

  • Review funding documents received from dealerships

  • Verify documentation is received

  • Answer calls from dealers to review status on contracts

  • Ask appropriate questions to identify the root cause of calls to generate effective solutions for AHFC and dealer while resolving conflict

  • Follow up on dealer issues and concerns (contract errors) in a timely manner

  • Complete data entry of contract information into the system to assist team in processing all packages received daily

  • Adhere to legal and operational compliance by strictly following all company policy and procedures

Responsibilities:

Responsibilities:

  • Assist Credit department with verifying and processing contract information

  • Assist dealers with inquires in a fast paced call center

Assignment Description:

  • Ready to transition from retail/hospitality role into the corporate setting then this is the perfect role for you!

Qualifications and Skills:

--Good Communication skills

--Experience in customer service role and problem resolution

--Bilingual (Spanish) is a plus

Working hours: 8:00 AM - 5:00 PM

Skills:

Qualifications and Skills:

--Good Communication skills

--Experience in customer service role and problem resolution

--Bilingual (Spanish) is a plus

Education:

--Bachelors Degree is REQUIRED!!!!!

Schedule:

--Monday-Friday 8am-5pm with one hour lunch

Education:

Bachelors

Experience:

Entry Level

Qualifications:

IF YOU ARE QUALIFIED & INTERESTED, PLEASE EMAIL YOUR RESUME TO Katrina:

katrina.ramsay@randstadusa.com

**All candidates must be willing to submit to a criminal background check, drug screen & also have reliable transportation!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.