Randstad Reflexis Workforce Management Lead in Dedham, Massachusetts

Reflexis Workforce Management Lead

job details:

  • location:Dedham, MA

  • salary:$85,000 - $100,000 per year

  • date posted:Tuesday, November 13, 2018

  • job type:Permanent

  • industry:Professional, Scientific, and Technical Services

  • reference:656382

job description

Reflexis Workforce Management Lead

job summary:

?Our client helps Retailers build a sustainable workforce that keeps their customers satisfied while saving millions in tangible costs.

Responsibilities:

  • Lead the full lifecycle of a project implementation including, Business Analysis, Functional Specification, System Configuration, Design, and Testing

  • Ad-Hoc duties as required

  • Consult with clients to deliver a comprehensive Workforce Management (WFM) solution

  • Guide and drive the client towards the best solution for their business needs

  • Analyze existing systems, interface requirements, and business processes

  • Partner with clients to understand their business and related needs

  • Incorporate new processes, tools, and approaches when designing the WFM solution

  • Utilize broad knowledge to recommend solutions to the client when appropriate

  • Understand client business issues and concerns and recommend and implement appropriate solutions

  • Build long term relationships and trust

  • Interact/collaborate with our client associates in sales and customer service

  • Exchange routine information with members of the client project team, including priorities, timelines, and any issues as they arise

  • Travel to and interact directly with client

  • Conduct training for Reflexis software

Qualifications:

  • Bachelor's degree or equivalent in education and experience

  • Total experience of 8-10 years

  • 3 years of experience in Retail operations

  • 3-5 years of experience implementing WFM and Time & Attendance solutions at a variety of retailers as SME or Solution Consultant

  • At least 3 years of business consulting experience

Nice to have:

Preference will be given to candidates who have the following:

  • Located in the Greater Boston Area

  • Reflexis experience

  • Workforce Analytics experience

  • Classroom training experience

  • HR & Payroll systems experience

  • Project management experience

  • Tech savvy

  • Strong client relationship skills including the ability to influence the client and guide the client to the best solution to help resolve their needs

  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level

  • Proficient in the latest web technologies and working knowledge of various operating systems

  • Excellent analytical skills and time management skills

  • Excellent communication skills both verbal and written

  • Proficient using Microsoft Office

location: Dedham, Massachusetts

job type: Permanent

salary: $85,000 - 100,000 per year

work hours: 9 to 5

education: Bachelors

responsibilities:

?Our client helps Retailers build a sustainable workforce that keeps their customers satisfied while saving millions in tangible costs.

Responsibilities:

  • Lead the full lifecycle of a project implementation including, Business Analysis, Functional Specification, System Configuration, Design, and Testing

  • Ad-Hoc duties as required

  • Consult with clients to deliver a comprehensive Workforce Management (WFM) solution

  • Guide and drive the client towards the best solution for their business needs

  • Analyze existing systems, interface requirements, and business processes

  • Partner with clients to understand their business and related needs

  • Incorporate new processes, tools, and approaches when designing the WFM solution

  • Utilize broad knowledge to recommend solutions to the client when appropriate

  • Understand client business issues and concerns and recommend and implement appropriate solutions

  • Build long term relationships and trust

  • Interact/collaborate with our client associates in sales and customer service

  • Exchange routine information with members of the client project team, including priorities, timelines, and any issues as they arise

  • Travel to and interact directly with client

  • Conduct training for Reflexis software

Qualifications:

  • Bachelor's degree or equivalent in education and experience

  • Total experience of 8-10 years

  • 3 years of experience in Retail operations

  • 3-5 years of experience implementing WFM and Time & Attendance solutions at a variety of retailers as SME or Solution Consultant

  • At least 3 years of business consulting experience

Nice to have:

Preference will be given to candidates who have the following:

  • Located in the Greater Boston Area

  • Reflexis experience

  • Workforce Analytics experience

  • Classroom training experience

  • HR & Payroll systems experience

  • Project management experience

  • Tech savvy

  • Strong client relationship skills including the ability to influence the client and guide the client to the best solution to help resolve their needs

  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level

  • Proficient in the latest web technologies and working knowledge of various operating systems

  • Excellent analytical skills and time management skills

  • Excellent communication skills both verbal and written

  • Proficient using Microsoft Office

qualifications:

?Our client helps Retailers build a sustainable workforce that keeps their customers satisfied while saving millions in tangible costs.

Responsibilities:

  • Lead the full lifecycle of a project implementation including, Business Analysis, Functional Specification, System Configuration, Design, and Testing

  • Ad-Hoc duties as required

  • Consult with clients to deliver a comprehensive Workforce Management (WFM) solution

  • Guide and drive the client towards the best solution for their business needs

  • Analyze existing systems, interface requirements, and business processes

  • Partner with clients to understand their business and related needs

  • Incorporate new processes, tools, and approaches when designing the WFM solution

  • Utilize broad knowledge to recommend solutions to the client when appropriate

  • Understand client business issues and concerns and recommend and implement appropriate solutions

  • Build long term relationships and trust

  • Interact/collaborate with our client associates in sales and customer service

  • Exchange routine information with members of the client project team, including priorities, timelines, and any issues as they arise

  • Travel to and interact directly with client

  • Conduct training for Reflexis software

Qualifications:

  • Bachelor's degree or equivalent in education and experience

  • Total experience of 8-10 years

  • 3 years of experience in Retail operations

  • 3-5 years of experience implementing WFM and Time & Attendance solutions at a variety of retailers as SME or Solution Consultant

  • At least 3 years of business consulting experience

Nice to have:

Preference will be given to candidates who have the following:

  • Located in the Greater Boston Area

  • Reflexis experience

  • Workforce Analytics experience

  • Classroom training experience

  • HR & Payroll systems experience

  • Project management experience

  • Tech savvy

  • Strong client relationship skills including the ability to influence the client and guide the client to the best solution to help resolve their needs

  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level

  • Proficient in the latest web technologies and working knowledge of various operating systems

  • Excellent analytical skills and time management skills

  • Excellent communication skills both verbal and written

  • Proficient using Microsoft Office

skills: ?Our client helps Retailers build a sustainable workforce that keeps their customers satisfied while saving millions in tangible costs.

Responsibilities:

  • Lead the full lifecycle of a project implementation including, Business Analysis, Functional Specification, System Configuration, Design, and Testing

  • Ad-Hoc duties as required

  • Consult with clients to deliver a comprehensive Workforce Management (WFM) solution

  • Guide and drive the client towards the best solution for their business needs

  • Analyze existing systems, interface requirements, and business processes

  • Partner with clients to understand their business and related needs

  • Incorporate new processes, tools, and approaches when designing the WFM solution

  • Utilize broad knowledge to recommend solutions to the client when appropriate

  • Understand client business issues and concerns and recommend and implement appropriate solutions

  • Build long term relationships and trust

  • Interact/collaborate with our client associates in sales and customer service

  • Exchange routine information with members of the client project team, including priorities, timelines, and any issues as they arise

  • Travel to and interact directly with client

  • Conduct training for Reflexis software

Qualifications:

  • Bachelor's degree or equivalent in education and experience

  • Total experience of 8-10 years

  • 3 years of experience in Retail operations

  • 3-5 years of experience implementing WFM and Time & Attendance solutions at a variety of retailers as SME or Solution Consultant

  • At least 3 years of business consulting experience

Nice to have:

Preference will be given to candidates who have the following:

  • Located in the Greater Boston Area

  • Reflexis experience

  • Workforce Analytics experience

  • Classroom training experience

  • HR & Payroll systems experience

  • Project management experience

  • Tech savvy

  • Strong client relationship skills including the ability to influence the client and guide the client to the best solution to help resolve their needs

  • Must be able to recognize basic procedural issues as they arise, and escalate to the appropriate level

  • Proficient in the latest web technologies and working knowledge of various operating systems

  • Excellent analytical skills and time management skills

  • Excellent communication skills both verbal and written

  • Proficient using Microsoft Office

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.