Randstad Sr. Desktop Support in Downers Grove, Illinois

Sr. Desktop Support

job details:

  • location:Downers Grove, IL

  • salary:$23 - $25 per hour

  • date posted:Friday, February 8, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:670039

job description

Sr. Desktop Support

job summary:

Sr. Desktop Support- Contract

Job Description:

Our client in Western Suburbs of Chicago needs a Sr. Desktop Support to supplement their team.

location: Downers Grove, Illinois

job type: Contract

salary: $23 - 25 per hour

work hours: 8am to 5pm

education: Associates

responsibilities:

Responsibilities:

  • Be the onsite support requiring hands on troubleshooting of software and hardware on laptops and desktop computers.

  • Set up and configure new user work stations and upgrade existing equipment.

  • Know and understand all networking and telecomm systems.

  • LAN, Servers and Wi-Fi connectivity of the office will fall under your responsibility

  • Documentation of all steps and tickets are expected to be recorded in the client's ticketing system

  • Re-imaging, data migrations/restorations, and remote troubleshoot as needed.

qualifications:

Required Skills:

  • 6-8+ years of Deskside / Helpdesk environment

  • Working knowledge of infrastructure hardware components, hardware configurations, and have strong software experience.

  • Must be able to communicate technical issues to both technical and non-technical end users.

skills: Desired Skills:

  • 1-2 years telecomm support

  • Bachelor's degree

  • Technology Certification(i.e. MCSE)

  • CompTIA A+ certification a plus

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.