Randstad Provider Relations Specialist in Eden Prairie, Minnesota

Provider Relations Specialist

job details:

  • location:Eden Prairie, MN

  • salary:$19 - $19.30 per hour

  • date posted:Tuesday, January 8, 2019

  • experience:Entry Level

  • job type:Temporary

  • reference:S_719905

job description

Provider Relations Specialist

Randstad Non-Clinical Healthcare is seeking professional Provider Relationships Specialist. You will have the opportunity to work in a friendly, caring work environment with one of the largest Healthcare Providers in the industry. If you are looking for a position in a dynamic, fast-paced organization with career growth opportunities, come grow with us!

Title: Provider Relations Specialist

Pay Rate: $19.30/hr

Schedule: During Training: 7:30am-4:00pm then contractors will practice taking calls for about a month at an 8:30am-5:00pm shift. After training is complete: 10:30am-7:00pm shift.

Temp to Hire (start date: 2/11/19)

Location: Eden Prairie, MN 55344

This is a non-clinical customer service position within an inbound call center for Behavioral Health. The Provider Relations Associate Analyst is responsible for handling inbound calls from providers and their support staff regarding mental health and substance use disorder services.

Responsibilities:

--Communicate eligibility, benefits, and authorization requirements to providers for their customers who have coverage.

--Interpret claims information and billing procedures, and assist the provider with any claim processing issues.

--Provide follow-up on incoming inquiries via FAX, phone, mail, and email.

--Problem-solve to ensure exceptional customer service.

--Stay abreast of department updates to provide accurate information.

Working hours: 7:30 AM - 4:30 PM

Skills:

--Customer Service experience.

--Ability to maintain a professional and positive image to external customers.

--Candidate must possess superb interpersonal communication skills.

--Effective listening and organizational skills, with the ability to manage multiple tasks.

--Intuitive technical capabilities with the ability to quickly understand and apply working knowledge on several proprietary systems.

--Ability to type effectively and have strong PC skills.

Education:

Bachelors

Experience:

Entry Level

Qualifications:

--Bachelor's Degree Required; no exceptions

--Degree in Behavioral Health or Psychology is highly beneficial

If you fit the qualification above and would like to be reviewed for faster consideration, please forward a copy of your resume to Erika.Stanley@randstadusa.com!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.