Randstad French and English - Bilingual Customer Service in Fort Lauderdale, Florida

French and English - Bilingual Customer Service

job details:

  • location:Fort Lauderdale, FL

  • salary:$13 - $13.78 per hour

  • date posted:Friday, December 7, 2018

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_711713

  • questions:barbara.miller@randstadusa.com954/399-7578

job description

French and English - Bilingual Customer Service

French and English Bilingual Call Center Specialist

Have you ever wondered what it's like working for an elite company that is service and quality driven? An organization that is interested in your professional development and success? Well here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction.

The Bilingual Service Specialist position would require fluent communication in French and English, as this individual will being receiving inbound calls from French and English speakers. The ideal candidate will be compassionate, patient, polite, and professional and can easily adapt to change.

Pay Rate: $13.00-$14.00/Hr

Working Hours: Must have open availability and able to work weekends

Location: Pompano Beach, FL

Duties/Responsibilities:

Assist customers in trouble shooting service issues with the vehicle applications

Take Inbound Automotive Emergency calls

Dispatch appropriate emergency units to accident scene

Working hours: 12:00 AM - 12:00 PM

Skills:

To QUALIFY for this position:

-Must be fluent with written and oral communication in both French and English

-Minimum of 3 years of Call Center/High Call Volume experience

-Superior problem resolution and follow up skills

-Ability to work in a fast paced metrics driven setting

-Proficiency in Excel, Word, Microsoft Outlook Email

-Excellent organizational skills and attention to detail required

-Must be able to work a flexible Schedule including weekends

-Must be able to work in a fast-paced environment with daily work processing deadlines

Education:

  • Associates Degree preferred

If you meet the above requirements and are interested in the position please email Barbara Miller at barbara.miller@randstadusa.com

Education:

High School

Experience:

Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.