Randstad Call Center Supervisor in Hampton, Virginia

Call Center Supervisor

job details:

  • location:Hampton, VA

  • salary:$17 per hour

  • date posted:Friday, December 7, 2018

  • experience:Manager

  • job type:Temp to Perm

  • industry:Other Services (Except Public Administration)

  • reference:S_711786

  • questions:nate.smith@randstadusa.com-

job description

Call Center Supervisor

A large HealthCare Insurance Call Center in Hampton, VA is looking for Call Center Supervisors for Temp-to-Hire opportunities. This company is growing rapidly and has significant advancement potential.

Responsibilities:

Duties Include:

  • Coordinating operations and activities for the Call Center

  • Provide feedback on performance

  • Monitoring customer service metrics are met

  • Handling complaint calls

  • Provide training and development support to representatives

Working hours: 8:00 AM - 8:00 PM

Skills:

Skill Required:

  • Must have excellent written and verbal communication

  • Ability to coach and develop a team

Education:

OTH

Experience:

Manager

Qualifications:

  • 2+ years of experience as a Call Center Supervisor

  • Bachelor's degree preferred

  • Proficiency in MS Word and Excel Required

Interested applicants should apply to this role at www.randstausa.com . One of our recruiters will follow up with you within 48 hours, via email regarding next steps. Qualified applicants will be invited to complete a virtual interview

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.