Randstad Technical Support in Jackson, Michigan

Technical Support

job details:

  • location:Jackson, MI

  • salary:$20 - $30 per hour

  • date posted:Thursday, November 29, 2018

  • experience:0 years

  • job type:Contract

  • industry:Electric, Gas and Sanitary Services

  • reference:145018

job description

Technical Support

Contract position: Large utility has an immediate need in Jackson MI for a Technical Specialist. This is a contract position expected to last 12+ months. Currently we are only looking for local candidates.

Responsibilities for the Technical Support

  • Performs technical support functions and more complex tasks including establishing workload and organizing and conducting assignments according to deadlines.

  • Sets up tech support systems including record maintenance, data submission, and project management.

  • Provides backup department support.

  • Prepares reports, and tech support material as directed from time to time.

  • Maintains confidentiality.

  • Performs or establishes procedures for tech support functions and actions including records, tracking of information, maintaining logs/spreadsheet, and other similar technical support.

  • Under general direction, prepares special or one-time reports, summaries, or replies to inquiries, selecting relevant information from a variety of sources such as reports, documents, correspondence, other areas of the Company, etc.

Requirements for the Technical Support

  • HS dipolma

  • 1+ years' records management experience

  • Access experience is strongly preferred

  • Knowledge and/or experience in department practices and procedures.

  • Ability to interact with internal and external clients to receive information and data.

  • Strong knowledge of MS Outlook, Excel, Word PowerPoint


  • Vacation

  • Medical plan available

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.