Randstad Bi-lingual Customer Service Representative in Kansas City, Missouri

Bi-lingual Customer Service Representative

job details:

  • location:Kansas City, MO

  • salary:$16 per hour

  • date posted:Friday, January 11, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_721265

  • questions:garrett.damron@randstadusa.com913-491-0944

job description

Bi-lingual Customer Service Representative

Summary

Are you looking to join an organization that promotes from within? Offers a family oriented team atmosphere? How about exceptional benefits? We are looking for a Bi-lingual Customer Service Representative who is fluent in English and Spanish to join a small team of Reps. The ideal candidate for the role will be able to speak and write in both English and Spanish, thrive in a fast paced atmosphere and be comfortable on the phones.

Culture

The company looks to promote employees from within rather than hire from the outside because of their model of empowering employees to do more! They foster an open door policy which create an environment where feedback is continuously shared and constant learning is rewarded.

Benefits

High retention rate of employees

Fun place to work

Room for advancement

Health, Dental, Vision, 401k with 4% match, PTO

Responsibilities:

--Responsible for both outbound and inbound calls from customers

--Verify customer information and make changes to the accounts when appropriate

--Answer questions regarding letters that were received and identify next steps

--Email customers to verify account information

--Data entry of account information into the system with a high accuracy rate

Working hours: 9:00 AM - 6:00 PM

Skills:

--Detail oriented

--Friendly and professional phone demeanor

--Quick study who takes feedback well

--Work in multiple computer systems at once

Education:

High School

Experience:

Entry Level

Qualifications:

--Min. of 6 months of professional experience including but not limited to: Call Center, Phone Customer Service/Non Retail, Administrative Support or Office Support

--High School Diploma

If you are looking for an organization that offers exceptional benefits, room for growth and a positive, fun work culture apply today! Submit your application online AND Email lindsay.bryant@randstadusa.com!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.