Randstad USA Disability

Job Information

Randstad Customer Care Specialist in Melville, New York

Customer Care Specialist

job details:

  • location:Melville, NY

  • salary:$15 - $16 per hour

  • date posted:Wednesday, March 20, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_742769

  • questions:diana.berlingieri@randstadusa.com631-427-1096

job description

Customer Care Specialist

We are currently seeking Full Time Customer Care Specialists for a call center located in Melville. This is a temp to hire position that offers salary plus commission! The ideal candidate will be upbeat, customer service oriented and motivated to make money! If this sounds like you please read on!

Responsibilities:

Responsibilities

--Handle all customer requests and inquiries professionally with the utmost courtesy and respect; a positive attitude and professionalism is a MUST

--Assist and retain customers looking to cancel shipments

--Be a good learner and actively participate in the training program

--Educate customers on our nutritional products and their benefits

--Up-sell and cross sell products

--Resolve billing issues by identifying the problem; explaining procedures; forwarding required adjustments

--Accurately maintain customer accounts in database

--Help Purity create the very satisfied customer!

--This position requires tailoring offers based on the needs of each customer

--Pre-defined goals will be assigned and MUST be met on a daily basis.

--The ideal candidate must be able to work independently as well as within the team

Working hours: 9:00 AM - 6:00 PM

Skills:

-Strong written, verbal, interpersonal and communication skills

-Ability to articulate % discounts and explain credits if required

-Provide upbeat, excellent customer service (on phone) to customers

Education:

Associate

Experience:

Entry Level

Qualifications:

--Prior customer service experience in a call center position that requires meeting goals, productivity levels and quotas

--Full Time, Monday - Friday, flexibility between the hours of 9am - 7pm.

Please apply to this position and please also email you resume to Janine.indrigo@randstadusa.com

Please join us for our Weekly Open House EVERY Thursday from 1PM - 3PM.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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