Randstad Loyalty Care Customer Service Agent in Miami, Florida
Loyalty Care Customer Service Agent
salary:$12.25 per hour
date posted:Friday, January 11, 2019
job type:Temp to Perm
Loyalty Care Customer Service Agent
Do you have a passion for customer service? Are you ready to thrive in a professional environment while providing the best customer service to a diverse group of individuals? Then we have the right job for you!
In this role, you will provide hospitality expertise to customers from across the globe and be a part of their travel journey through reservations services, support, and customer care requests for Marriott located in Miami, FL.
Let's elevate your employment status from temporary work to becoming a permanent employee with Marriott one of the largest resort companies. Don't wait for tomorrow, apply Today! The opportunity is waiting for you!
Pay rate:$12.25 per hour
Shifts: 8 hour shifts will fall between the hours of operation of 8 am-2 am EST.
Your shift will be assigned during training, and will be the same each day moving forward. We do ask for the flexibility to work all shifts as we cannot guarantee a specific shift, however we will take your preference into consideration.
You will assist customers by answering questions about property facilities, services, and room accommodations. Customers may contact you with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests, changes, and cancellations. You are the voice of our business and providing excellent customer service and ensuring our customers needs are met is our main priority. If you thrive in a fast paced environment, are comfortable resolving customer issues, and are eager to take calls with a smile - I want to talk to you! You will receive 5 full weeks of training and learn all the ins and outs of Marriott and what world renowned customer service is all about.
Working hours: 12:00 AM - 12:00 AM
-Flexible, adaptable and dependable in an ever changing, fast paced environment.
-Self-starter with excellent English communication skills (verbal and written)
-The ability to receive constructive feedback, then immediately and consistently apply it
-Proficient computer skills
-Input and access data in relevant systems
-Move, lift, carry, push, pull and place objects weighing less than or equal to 10 pounds without assistance
-Has the flexibility to work specified shift and extended hours as necessary.
-Has at least one year of customer service or sales experience
-Willing to complete the terms of your assignment
-18 years of age
-High school diploma/GED
-Must be able to provide proof of eligibility to work in the US
-Willing to submit to a background check and drug screen
Start your application now and be on your way to a new career!
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Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.