Randstad USA Disability

Job Information

Randstad CUSTOMER SERVICE REPRESENTATIVE in Palm Beach Gardens, Florida

CUSTOMER SERVICE REPRESENTATIVE

job details:

  • location:Palm Beach Gardens, FL

  • salary:$12 - $16 per hour

  • date posted:Tuesday, June 18, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Business Services

  • reference:S_771344

job description

CUSTOMER SERVICE REPRESENTATIVE

Randstad Staffing and Recruiting is working with some very large companies right now that are in need of great Customer Service Representatives. We have positions open from Boynton Beach to Jupiter and withing different companies and different pay rates. There is just about something for everyone. Most of the positions will pay about $14 to $16/hour and are temp-to-perm. We are looking for really upbeat, bubbly, polished and professional Customer Service Reps that would like to make a job change, may be looking for a job right now or have been job searching for a while with no luck. We know what our clients are looking for and we can make the right match for you!

Some of the positions we are looking to fill are within the following industries...

-Healthcare or Prescription Drug Coverage

-Technology and Tech Support

  • Industrial Customer Service and Support to outside industrial teams

  • Large insurance firms looking for great customer support reps

Responsibilities:

  • Answer inbound phone calls from clients and customers asking questions or possibly having difficulty with a process or business product

  • Resolve customer issues promptly and effectively

  • Complete data-entry into company database or complete tickets to log all service records

  • Assist with helping customers get additional information or support

-Relay or handle all high level escalations to provide good customer satisfaction

Working hours: 8:00 AM - 5:30 PM

Skills:

Great phone voice and an upbeat attitude

Good overall work ethics...on time for work, helpful, a good mentor and example for others

Accurate data-entry skills and able to type or create entries quickly and accurately

Able to resolve or diffuse any escalated call or refer to someone who can help

Polished and professional voice that makes customers feel like their issues will be handled

Education:

High School

Experience:

Experienced

Qualifications:

We are looking for service-minded, friendly, very detail-oriented multi-taskers that love talking with and helping people with various things that they need help with. If you're good giving directions and you/re a genuine problem solver, we would like to hear from you!

Please apply to our positions for consideration. Most of the companies we work with will also require criminal background checks and also have a drug-free environment. Please be sure you can easily be considered for our positions and be able to get through the pre-employment background and drug screening.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

DirectEmployers