Randstad USA Disability

Job Information

Randstad PHONE BANKER - CALL CENTER REPRESENTATIVE (INBOUND) in Pasadena, California

PHONE BANKER - CALL CENTER REPRESENTATIVE (INBOUND)

job details:

  • location:Pasadena, CA

  • salary:$18 - $19 per hour

  • date posted:Thursday, June 20, 2019

  • experience:Experienced

  • job type:Temp to Perm

  • reference:S_772113

  • questions:lisa.garcia@randstadusa.com626-535-5490

job description

PHONE BANKER - CALL CENTER REPRESENTATIVE (INBOUND)

-Do you have retail banking experience in a customer service engaging role?

-Are you interested in long term success and growth in the banking field?

-Do you have a passion for customer service and working with clients to address & resolve customer requests/issues?

-Are you able to explain difficult concepts in a simple manner?

If you have been a BRANCH TELLER or PHONE BANKER (assisting clients on the deposit side) then this Banking Call Center Representative position is the job for YOU!

PERKS:

Randstad pays talent on a WEEKLY BASIS!

Randstad offers Medical, Dental and 401(k)

Opportunity to potentially convert from TEMP to DIRECT HIRE

-AFTER you become a direct hire, you are offered a generous benefit/vacation package, monthly public transportation stipend, carpool options, etc.

-There are many areas to grow within the company and promote from within.

Responsibilities:

This is a GREAT OPPORTUNITY to start or expand your BANKING CAREER!

The Call Center Representative for the banking service center will work in all areas of retail banking including but not limited to:

-Checking and savings accounts

-Personal loans

-Debit cards & credit cards

-Retirement accounts

RESPONSIBILITIES:

The Call Center Representative will be responsible for:

-Display etiquette, knowledge and solutions when servicing clients account inquiries

-Perform customer related transaction requests and resolve client concerns in accordance with service standards

-Identify opportunities to make product suggestions/referrals based on client needs

-Adhere to the department schedule to ensure proper department coverage

-Adhere to bank policy and procedures

Working hours:

-Flexibility to work as per Department Needs & Availability to Work Weekends

-Department hours of operation 5:00 AM - 6:00 PM

Working hours: 5:00 AM - 6:00 PM

Skills:

-Business Professionalism is a MUST

-Proven ATTENDANCE track record - Perfect Attendance Award Winners WELCOME

-Ability to multi-task & navigate in a dynamic setting

-Demonstrate seasoned customer service skills

-Ability to engage clients with tact

-Employ active listening skills at all times

Education:

High School

Experience:

Experienced

Qualifications:

Prior retail banking (in a customer service engaging role) is a requirement

Knowledgeable with bank products and services

Experience in selling banking products and retaining customers (e.g. time deposits, checking and savings)

Banking Call Center experience preferred

Flexible to work weekends

Available to work & accept shifts assigned as per Call Center Department needs

SUBMIT A VIDEO COVER LETTER & JOIN ME for a VIRTUAL JOB FAIR - email me and ask me how, TODAY!

EXPERIENCED BANKING PROFESSIONALS EMAIL/CALL:

lisa.garcia@randstadusa.com

626-535-5490

Your smile is your LOGO, your personality is your BUSINESS CARD, how you leave others feelings after an interaction is your TRADEMARK.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

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