Randstad Call Center Representative Inbound in Pennington, New Jersey

Call Center Representative Inbound

job details:

  • location:Pennington, NJ

  • salary:$16.50 - $16.77 per hour

  • date posted:Thursday, December 20, 2018

  • experience:Experienced

  • job type:Temporary

  • reference:S_715466

job description

Call Center Representative Inbound

We have a great opportunity for candidates who are looking to start a career in the financial services industry! Our Client, a large bank, located in Pennington, NJ has a need for Client Solutions Associates.- The Associates will provide service support for brokerage and banking account products and service features through inbound calls from- clients regarding technical matters.

Responsibilities:

The Associate will assume the Client Solutions position servicing inbound client contacts. The Associates are required to provide complete and accurate information regarding all brokerage and banking products and services including but not limited to:

  • Account balances, holdings and activity

  • Web Bill Payment

  • Fund Transfers

  • Online log-on, passwords reset, navigation and other functionality or trouble shooting

  • Statement reconciliation

  • Visa activity/deferred debit and rewards program rules and benefits


Working hours: 7:00 AM - 10:00 PM

Skills:

Customer Service experience

Inbound call taking experience

Excellent computer skills

Education:

High School

Experience:

Experienced

Qualifications:

Saturday work schedule (everyone in this class will work a Saturday)

  • We are open from 7am - 10pm; so shifts can start as early as 7am and end as late as 10pm

  • For this group, shifts will be anytime from 7am-8pm Mon-Fri, and anytime from 5am-7pm Saturday. 4 or 5 day per week. Must be able to work Saturdays. 37.50 hours per week.

Available ASAP

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.