Randstad Call Center Representative Inbound in Portland, Oregon

Call Center Representative Inbound

job details:

  • location:Portland, OR

  • salary:$16.92 - $22.45 per hour

  • date posted:Wednesday, January 9, 2019

  • experience:Experienced

  • job type:Temporary

  • reference:S_720455

  • questions:josh.preston@randstadusa.com503-790-9303

job description

Call Center Representative Inbound

Randstad is looking for a candidate to Support the Go-To-Market (GTM) systems and business processes for the Adidas America organization, including but not limited to: system training and troubleshooting, analysis of forecasting data, process documentation, coordination of wholesale rep forecast process.

Responsibilities:

  • Support GTM systems that enable forecasting and data integrity

  • Market admin

  • First point of contact to troubleshoot systems and user errors

  • Conduct testing of system enhancements and solutions

  • Collect business needs, submit enhancements and set priorities with IT

  • End user training.

Working hours: 8:00 AM - 5:00 PM

Skills:

Excellent interpersonal skills: be able to work successfully both independently and cross-functionally, communicate with sales reps and translate their valid business needs to IT. --Self-starter: learn new complex tools and processes both quickly and resourcefully. --Problem solver: desire to define problems, establish facts, analyze root cause(s), draw valid conclusions and propose viable business solutions. --Strong attention to detail: multi-task and prioritize in a fast-paced environment. --Team player. --Ability to communicate effectively in English, written and oral. Qualifications: --Bachelor's Degree, four year college or university degree preferred; or relevant work experience (equivalent combination of education and/or experience may be substituted for degree) --Minimum of 2 years' experience with merchandising or product management systems --Previous experience working with an Apparel/Footwear company preferred.

Education:

Bachelors

Experience:

Experienced

Qualifications:

Knowledge Skills and Abilities: --Excellent working knowledge of MS Access, Excel and strong working knowledge of MS Office (Word, Outlook, and PowerPoint), and familiarity with data visualization and tools. --SQL experience is a plus. --Strong technical mind/skillset with a desire to get closer to the Sporting Goods business.

If you would like more information on this role please contact Josh @ 503-790-9303

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.