Randstad Call Center Representative in Providence, Rhode Island

Call Center Representative

job details:

  • location:Providence, RI

  • salary:$13.50 per hour

  • date posted:Wednesday, December 5, 2018

  • experience:Experienced

  • job type:Temp to Perm

  • industry:Business Services

  • reference:S_711048

  • questions:shanna.ferguson@randstadusa.com401-831-1234

job description

Call Center Representative

Our client in Providence, RI is seeking a Call Center Customer Service Representative for a long term temporary project start immediately. This project is scheduled to last into the new year with the potential to be extended based on performance and company needs. For this project, candidates must be flexible to work any 8 hour shift between the hours of 6:00a-11:30p and must also be available to work one weekend per week as assigned. This assignment would require a 40 hour work week

Responsibilities:

  • Respond to inbound calls, emails and chat inquiries to address any client issues

  • Escalate customer inquiries to product support team as needed

  • Enter call information into database and update customer account records

  • Other duties as needed

Working hours: 6:00 AM - 11:30 PM

Skills:

  • Ability to multi-task in a fast paced environment

  • Solid Data Entry skills

Education:

High School

Experience:

Experienced

Qualifications:

  • A minimum of 1-2 years of Call Center experience

If you are interested in being considered for this role and meet the qualifications of this position, please apply directly to this positing. For any additional questions that have not been addressed in this positing, you can contact Shanna Ferguson at Shanna.Ferguson@randstadusa.com

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.