Randstad Workstation PC Technician in Redwood City, California

Workstation PC Technician

job details:

  • location:Redwood City, CA

  • salary:$20.08 - $22.59 per hour

  • date posted:Saturday, January 12, 2019

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:664856

job description

Workstation PC Technician

job summary:

Randstad Technologies is currently seeking a talented Workstation PC Technician to join a well-known client of ours within a location in the Redwood City, CA area.

Support a robust Microsoft based network running Windows 7/10 and Microsoft Office 365, Skype, etc. Basic Desktop and Networking support knowledge on BSOD, IPConfig Command, Active Directory, DHCP, DNS and Group policy. Server, PC, MAC and Laptop expertise needed to perform the duties of this position.

Under the guidance of IT representatives, duties may include some or all of the following: receiving assets, moving equipment within and/or between facilities, staging equipment for build/image activity, interviewing clients as part of pre-deployment asset discovery, executing equipment replacement activity, updating asset management system to reflect work performed, monitoring daily activity, installing and maintaining PC hardware and software, troubleshooting network usage and computer peripherals, perform system backups and data recovery, resolve network communication problems independently, e-mail administration, disk capacity monitoring and network security, preparing assets for disposition, other administrative duties.

Note: activity may also involve transporting equipment using a vehicle provided by supplier / contractor between multiple facilities within an assigned service area, as directed by an IT representative.

Must be legally authorized to work in the U.S. without sponsorship.

location: Redwood City, California

job type: Contract

salary: $20.08 - 22.59 per hour

work hours: 8am to 5pm

education: High School

responsibilities:

  • Manage incoming and outgoing assets.

  • Prepare systems for deployment.

  • Scan existing asset for applications and settings.

  • Interview clients to identify special considerations and other settings.

  • Use company tools to execute PC activity.

  • Collaborate with teammates to identify process improvements.

  • Escalate quickly when issues arise.

  • Assist other technicians as needed.

qualifications:

  • Minimum 2 years' experience with PC support, including deployment.

  • Minimum 2 years' experience with PC hardware troubleshooting and repair.

  • Minimum 1 year experience with direct client interaction.

  • Ability to follow written and verbal instructions.

  • Adaptable to change in process or required activities.

  • Attention to detail.

  • Quick learner.

  • Professional appearance and behavior, including punctuality

skills:

  • Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results.

  • Professional appearance and behavior, including punctuality Manage incoming and outgoing assets.

  • Prepare systems for deployment.

  • Scan existing asset for applications and settings. Interview clients to identify special considerations and other settings.

  • Use company tools to execute PC activity.

  • Collaborate with teammates to identify process improvements.

  • Escalate quickly when issues arise. Assist other technicians as needed.

  • Extensive experience in backup and image management software.

  • Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access).

  • Known for working efficiently without supervision.

  • Committed to learn and relate technical concepts promptly.

  • Analytical and critical thinker IT Security best practices Skilled in TCP/IP and WAN, networking Networked Applications Managing tight deadlines Strong communication skills

  • Working knowledge of modern networking devices and printers.

  • Demonstrated ability to read and understand technical manuals and schematics.

  • Able to configure VPN and server/client-side hardware and software.

  • Proven record of managing time and priorities effectively. Knowledge of lotus notes troubleshooting and configuration.

  • Knowledge of O365 troubleshooting and configuration.

  • Proficient in working with end-users remotely.

  • Demonstrated expertise in Microsoft Windows 7 and 10.

  • Familiar with active directory security and policies.

  • Strong attention to detail.

  • Good organizational skills.

  • Able to lift up to 50 lbs.

  • Good customer service acumen.

  • Excellent analytical and problem-solving skills.

  • Outstanding communication skills to relate to team members and support workers.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.