Randstad Part-Time Customer Service Representative in Saint Petersburg, Florida

Part-Time Customer Service Representative

job details:

  • location:Saint Petersburg, FL

  • salary:$14 per hour

  • date posted:Monday, February 18, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Administrative and Support Services

  • reference:S_732588

job description

Part-Time Customer Service Representative

Randstad is currently seeking Part-Time Customer Service Representatives for a Fortune 500 Healthcare Insurance Company in St. Pete, FL (Zipcode: 33716). Interested candidates should send their resume to kevin.tran@randstadusa.com with the posting job title and location attached to the email along with your contact information. This position is a 1 year Temporary-to-Hire contract opportunity starting on 3/11/2019 paying $14.00/hour. Interested candidates must be available to work from 6:00-10:00 PM, Tuesday through Friday and from 9AM-3PM on Saturday.

Responsibilities:

  • Practice exceptional customer service and telephone techniques

  • Deliver verbatim scripting and maintain a conversational tone.

  • Maintain member confidentiality and follow all HIPAA guidelines.

  • Demonstrate the ability to navigate multiple systems in order to schedule nurse practitioner appointments.

Working hours: 6:00 PM - 10:00 PM

Skills:

  • Ability to maintain patience and professionalism with plan members.

  • Ability to listen to members and multi-task.

  • Ability to utilize rebuttals and address member concerns in a detailed manner.

Education:

High School

Experience:

Entry Level

Qualifications:

  • 6 months prior call center experience in sales, education, customer service, collections, or similar (required)

  • High School diploma or GED equivalency

  1. Is LOCATION commutable for you based on the Zip Code?

  2. Do you have 6 or more months of sales/Customer service experience?

  3. Would you be interested in a 1 year temporary-to-hire opportunity?

  4. Would $14.00 per hour be an acceptable target rate of pay for you?

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.