Randstad Inbound Service Agent in San Ramon, California
Inbound Service Agent
location:San Ramon, CA
salary:$16.15 per hour
date posted:Thursday, February 7, 2019
job type:Temp to Perm
Inbound Service Agent
Do you enjoy communicating with people on the phone? Have a cheery disposition? We are looking for customer service representatives to join the customer care team at an established company in San Ramon, CA. If you like the idea of dressing down for work, you will enjoy the casual dress code!
If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!
-Discounted wireless service
-Discounts to 24 hour fitness
-Commuter Programs and Support
Hours: M-F 5:00 am-6:00 pm (8 hour shift)
Location: San Ramon
Handle inbound and outbound calls
Listen and understand customer requests, questions and complaints
Accurately input notes, customer information and other data into the system
Conduct customer service follow up calls to ensure customers satisfaction
Route calls to the appropriate department
Working hours: 5:00 AM - 6:00 PM
Must be flexible as the schedule may change with business needs
Excellent communication skills both written and verbal
Must be a Self-Starter
Friendly, upbeat and positive attitude
Ability to multi-task and make quick decisions
Excellent problem solving skills
Extremely detail oriented
Excellent organizational skills
1+ years of Customer Service experience
Must be eligible to work in the United States
Must be 18 years or older
Click to apply or call 925-877-9700 to express interest and ask questions. We are ready to interview you today!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.