Randstad Inbound Service Agent in San Ramon, California

Inbound Service Agent

job details:

  • location:San Ramon, CA

  • salary:$16.15 per hour

  • date posted:Thursday, February 7, 2019

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:S_729544

  • questions:melanie.graham@randstadusa.com925-866-6103

job description

Inbound Service Agent

Do you enjoy communicating with people on the phone? Have a cheery disposition? We are looking for customer service representatives to join the customer care team at an established company in San Ramon, CA. If you like the idea of dressing down for work, you will enjoy the casual dress code!

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!

Perks include:

-Discounted wireless service

-Discounts to 24 hour fitness

-Seminars

-Farmer's Markets

-Food Trucks

-Commuter Programs and Support

Pay: $16.15

Hours: M-F 5:00 am-6:00 pm (8 hour shift)

Location: San Ramon

Responsibilities:

Handle inbound and outbound calls

Listen and understand customer requests, questions and complaints

Accurately input notes, customer information and other data into the system

Conduct customer service follow up calls to ensure customers satisfaction

Route calls to the appropriate department

Working hours: 5:00 AM - 6:00 PM

Skills:

Must be flexible as the schedule may change with business needs

Excellent communication skills both written and verbal

Must be a Self-Starter

Friendly, upbeat and positive attitude

Ability to multi-task and make quick decisions

Excellent problem solving skills

Extremely detail oriented

Excellent organizational skills

Education:

High School

Experience:

Entry Level

Qualifications:

1+ years of Customer Service experience

Must be eligible to work in the United States

Must be 18 years or older

Click to apply or call 925-877-9700 to express interest and ask questions. We are ready to interview you today!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law. San Francisco Fair Chance Ordinance: Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.