Randstad Benefits Customer Service Representative in Tempe, Arizona

Benefits Customer Service Representative

job details:

  • location:Tempe, AZ

  • salary:$15 - $15.50 per hour

  • date posted:Tuesday, February 12, 2019

  • experience:Experienced

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_731166

  • questions:danielle.denton@randstadusa.com770/303-6821

job description

Benefits Customer Service Representative

Randstad has an exciting opportunity currently available in the Tempe area! We are looking for experienced Customer Service Representatives to join this growing team!

Responsibilities:

The Benefit Customer Service Representative provides customer service support for client pension and/or health and welfare plans using web-based systems for tracking, information gathering and troubleshooting issues.

Working hours: Between 6:00 AM - 7:00 PM

Skills:

-Provide a high level of customer service support when handling customers' questions/complaints

-Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations

-Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities

-High level attention to detail

Education:

High School

Experience:

Experienced

Qualifications:

-High School Diploma or Equivalent required

-Minimum 1-2 years? experience in a customer service setting

-Previous Call-Center Experience is preferred

-Ability to type 30-40 WPM

-Strong computer skills with the ability to navigate multiple software applications

Please feel free to contact us if you have any additional questions about this opportunity!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.