Randstad Benefits Representative in Tempe, Arizona

Benefits Representative

job details:

  • location:Tempe, AZ

  • salary:$15 per hour

  • date posted:Tuesday, February 12, 2019

  • experience:Experienced

  • job type:Temporary

  • industry:Administrative and Support Services

  • reference:S_730993

  • questions:katie.ayers@randstadusa.com602-200-3916

job description

Benefits Representative

Randstad is currently hiring for a leading global professional services company. This corporation helps organizations improve performance through effective people as well as financial and risk management. With 14,000 associates around the world, they aim to offer solutions in the areas of employee benefit programs, talent, and reward programs. Join the qualified and dedicated team of Benefits Customer Service Representatives whom provide direct support for client pension and/or health and welfare plans using web-based systems for tracking, information-gathering, and troubleshooting issues. This position is a minimum of 4 months (up to 1 year) of dedicated work. Please note that hours may fluctuate between 30-40/week depending on bandwidth.

Responsibilities:

Provide high level customer service support when handling customers' questions/complaints in respect to defined benefit pension and/or health and welfare plans

Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations

Demonstrate flexibility to customize customer service approach to meet all types of member communication styles and personalities

Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements

Working hours: 8:00 AM - 5:00 PM

Skills:

Excellent communication skills are required

High level of attention to details

Strong computer skills with the ability to type accurately and navigate multiple software applications

Minimum 1-2 years/ experience in a customer service setting (2-3 is preferred)

Fluent in Spanish is a plus

Education:

High School

Experience:

Experienced

Qualifications:

High school diploma, GED, or equivalent is required

Associate of Bachelor's degree preferred

Minimum 1-2 years/ experience in a customer service setting (2-3 is preferred)

Build your professional customer service experience as well as helpful business relationships in this role! We are currently aiming for a 3/12 start date but may be able to accommodate ASAP. In-person interviews will be required as well as a supplementary Office Grammar and Spelling test which can be taken at home. Randstad prescreen by phone will be the first step in this application. You may apply directly to this posting or feel free to email me your resume directly at Katie.Ayers@randstadusa.com. Thank you for your consideration in this position!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.