Randstad Technical Support Engineer in Wichita, Kansas

Technical Support Engineer

job details:

  • location:Wichita, KS

  • salary:$85,000 - $95,000 per year

  • date posted:Wednesday, November 28, 2018

  • experience:0 years

  • job type:Permanent

  • industry:Miscellaneous Manufacturing Industries

  • reference:144974

job description

Technical Support Engineer

Permanent position: We are searching for a Technical Support Engineer to work for an aerospace/avionics company in Wichita, KS. This is a direct hire role that provides relocation assistance.

Responsibilities for the Technical Support Engineer

  • Serve as the key technical liaison representing power products in support of opportunity identification, pre-sales information exchange and analysis, requests for information, technical proposal analysis and submittal, post-sale customer support and related internal support of engineering, manufacturing, marketing, sales and quality initiatives.

  • Supports analysis of technical requirements for new business opportunities and customer or prospect requests for information

  • Generate technical proposals, compliance matrix's, white papers, and installation instructions as required

  • Serves as the primary technical interface with respect to support of post-sale configuration, installation, system integration and technical support activities, including troubleshooting and assisting in the repair return process.

  • Assist in Root Cause and Corrective Action activities

Requirements for the Technical Support Engineer

  • Bachelor of Science in Electrical Engineering or related engineering field from an accredited university, or equivalent technical degree combined with minimum 10 years of technical product development/technical support activities and experience in a customer support environment.

  • 5+ years direct aviation experience required, preferably with exposure to aviation battery, starter/generator and power distribution/inverter/converter systems.

  • Knowledge of aviation certification requirements and disciplines such as DO-160, DO-254, DO-178, DO-311a as they relate to TSO, Type Certification or Supplemental Type Certification activities. Knowledge of FAA Special Conditions is a plus.

  • Ability to read a hardware schematic relative to logic flow, functional execution and component function and specification parameters.

Benefits

  • Excellent benefits, PTO & 401K

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.